All shuttles from Narita Airport leave from Level 1 at Terminal 2. Passengers must check in at the counter prior to boarding the bus.
If arriving on a flight at Terminal 2, then you will enter the arrival lobby at Zone A or Zone B (Note: The zone is random and can change daily)
If arriving at Zone A, then turn right and walk about 60 meters and you’ll see the counter on your left.
If arriving at Zone B, then turn left and walk about 25 meters and you’ll see the counter on your right.
For flights arriving at Terminal 1, please take the free transfer bus from Terminal 1 to Terminal 2. You can catch the terminal shuttle at bus stop #6 on the arrival lobby level at Terminal 1. Please get off at bus stop #8 at Terminal 2, and head inside the terminal building to our counter.