Nozawa Onsen Shuttle Bus Booking

Narita Airport ↔ Nozawa Onsen (Via Nagano)

*Excess luggage ¥2,200 per item (purchased now)

*Excess luggage ¥2,200 per item (purchased now)

Check in at the Narita Airport:

All passengers must check in at Nagano Snow shuttle counter in Terminal 2 and be ready to board the bus at least 15minutes before departure. Check in counter at the airport will open 1hour before departure and close 15minutes before departure.

Passengers who check in later then the time listed above may be denied boarding. And no refunds are given for missing the shuttles due to late check-ins.

Luggage Allowance:

All passengers are allowed up to 1 piece of checked luggage and 1 small carry on item. Passengers with luggage in excess of the allowed amount will be charged for any extra luggage and it will only be carried on an available space basis if you dont purchase the excess luggage.

Flight & other delays:

The decision on whether to wait for a delayed flight is at the sole discretion of the shuttle bus company, JHN Travel Ltd.

Passengers who miss their bus connection due to flight have 2 options.

1. 1. Travel free of charge on a standby basis on the next available shuttle. If passengers choose this option, then they will not be guaranteed a seat until check in closes, immediately prior to bus departure. Full fare paying passengers have priority over standby passengers.
   2. Purchase a new ticket (guaranteeing a seat).

No refunds will be given for passengers who miss their connections due to flight delays. Compensation must be claimed from the airline that causes the delay. Nagano Snow Shuttle will provide, on request, a letter stating that the passenger did not take the shuttle is reserved.

No refunds will be made for passengers delayed during entry procedures to Japan.

 Haneda Airport ↔ Nozawa Onsen

*Excess luggage ¥2,200 per item (purchased now)

*Excess luggage ¥2,200 per item (purchased now)

*Passengers will be dropped off in front of the Tokyo Mode Gakuen Building, near the West Exit of JR Shinjuku Station.
It is about 75m walk from JR Shinjuku Station.
Location may vary slightly, depending on traffic conditions.

Check in at the Haneda Airport:

All passengers must check in at Nagano Snow shuttle counter in Terminal 3 and be ready to board the bus at least 15minutes before departure. Check in counter will open 1hour before departure and close 15minutes before departure.

Passengers who check in later then the time listed above may be denied boarding. And no refunds are given for missing the shuttles due to late check-ins.

Luggage Allowance:

All passengers are allowed up to 1 piece of checked luggage, and 1 small carry on item. Passengers with luggage in excess of the allowed amount will be charged for any extra luggage and it will only be carried on an available space basis if you dont purchase the excess luggage.

Flight Connections:

Arrival: Please allow a minimum of 75 minutes if arriving at the Terminal 3, or 90 minutes if arriving at terminal 1 or 2

Departure: Please allow 120 minutes between bus arrival and flight departure.

Flight and other delays:

The decision on whether to wait for a delayed flight is at the sole discretion of the shuttle bus company, JHN Travel Ltd.

Passengers who miss their bus connection due to flight have 2 options.

1. 1. Travel free of charge on a standby basis on the next available shuttle. If passengers choose this option, then they will not be guaranteed a seat until check in closes, immediately prior to bus departure. Full fare paying passengers have priority over standby passengers.
   2. Purchase a new ticket (guaranteeing a seat).

No refunds will be given for passengers who miss their connections due to flight delays. Compensation must be claimed from the airline that causes the delay. Nagano Snow Shuttle will provide, on request, a letter stating that the passenger did not take the shuttle is reserved.

No refunds will be made for passengers delayed during entry procedures to Japan.

 Hakuba ↔ Nozawa Onsen (via Nagano)

*Excess luggage ¥550 per item (purchased now)

*Excess luggage ¥550 per item (purchased now)

*All the passengers can be picked up from/ dropped off to/ accommodation in Hakuba with additional fee.

Please check your zone via HAKUBA ZONE FINDER.

Additional fees:

Check in: 

From Hakuba station – Passengers must make their own way to JR Hakuba Train Station and check in for their bus inside “Hakuba Base Camp”.
Check in closes 10 minutes before departure.

From Hakuba accommodations – Passengers will be picked up from their accommodation and transferred to the main coach at JR Hakuba Station prior to departure.

• Check pick up details via  https://naganosnowshuttle.com/pick-up/
• Pick-up info goes live 36 hours before departure.

From Nozawa Onsen- Passengers must check in at  Nozawa Onsen Chuo terminal at least 10minutes before departure.

Luggage Allowance:

All passengers are allowed up to 1 piece of checked luggage, and 1 small carry on item. Passengers with luggage in excess of the allowed amount will be charged for any extra luggage and it will only be carried on an available space basis if you don’t purchase the excess luggage.

 Shiga Kogen ↔ Nozawa Onsen (via Nagano)

*Excess luggage ¥550 per item (purchased now)

*Excess luggage ¥550 per item (purchased now)

*Passengers arriving in Zone B, C, D, and  E will be dropped off as close to your accommodation as possible. You may have a short walk if the road in front of the accommodation are too narrow.

Please check your zone via SHIGA ZONE FINDER.

Additional fees:

Check in: 

From Shiga Kogen Zone A – Passengers must arrange their own transportation to the designated pick-up location.

From Shiga Kogen Zone B,C,D, and E – Passengers will be picked up from your accommodation with the extra Zone Fee.
You must be waiting in the lobby or entrance to your accommodation with your luggage at least 10minutes prior to the departure time.

• Check pick up details via  https://naganosnowshuttle.com/pick-up/
• Pick-up info goes live 36 hours before departure.

From Nozawa Onsen – Passengers must  check in at Chuo terminal at least 10minutes before departure.

Luggage Allowance:

All passengers are allowed up to 1 piece of checked luggage, and 1 small carry on item. Passengers with luggage in excess of the allowed amount will be charged for any extra luggage and it will only be carried on an available space basis if you dont purchase the excess luggage.

Madarao ↔ Nozawa Onsen

The shuttle depart from Akakura Bus stop to Nozawa Onsen via Hotel Tangram and Madarao Kogen Hotel.

*Excess luggage ¥550 per item (purchased now)

*Excess luggage ¥550 per item (purchased now)

*Anyone staying hotels other than those hotels above has to make your own way to the accommodation.

Check in: 

From Madarao Kogen Hotel / Hotel Tangram – Passengers must be ready with your luggage at least 10 minutes before departure.

• Check Pick up details via : https://naganosnowshuttle.com/pick-up/
• Pick-up info Gose live 36 hours before departure.

From Nozawa Onsen – Passengers must  check in at Chuo terminal at least 10minutes before departure.

Luggage Allowance:

All passengers are allowed up to 1 piece of checked luggage, and 1 small carry on item. Passengers with luggage in excess of the allowed amount will be charged for any extra luggage and it will only be carried on an available space basis if you don’t purchase the excess luggage.

Myoko Kogen ↔ Nozawa Onsen

*Excess luggage ¥550 per item (purchased now)

*Excess luggage ¥550 per item (purchased now)

Check in: 

From Myoko Kogen – passenger must be waiting in at Akakura Bus stop with your luggage at least 10minutes prior to the departure time.

From Nozawa Onsen – passenger must  check in at Chuo terminal at least 10minutes before departure.

Luggage Allowance:

All passengers are allowed up to 1 piece of checked luggage, and 1 small carry on item. Passengers with luggage in excess of the allowed amount will be charged for any extra luggage and it will only be carried on an available space basis if you dont purchase the excess luggage.

Nozawa Onsen ↔Madarao

There is another option available to travel between Nozawa Onsen and Madarao Resort, which is the Notoma Bus.  Bookings are not required to use this service, it only takes over one hour to travel between the resorts, and prices are very reasonable.

* The schedule for 2025/26 will be up soon.

Nozawa to Madarao

Operation Period: TBC