Terms & Conditions

Privacy Policy

We take online privacy very seriously.

In some instances, such as when you purchase from our secure store, book your stay, make an enquiry, or subscribe to our newsletter, we may need more specific information about you, such as name, address, e-mail address, telephone number, etc.

We do not share or rent or sell this or any other information with other companies or individuals. We do not disclose information about your individual visits to our site to anyone.

You will not be contacted by us unless you specifically request it, such as through subscribing to our newsletter, or through our normal customer service follow up, such as when you book a stay with us.

If you have any questions about your online privacy please don’t hesitate to contact us.

Google Analytics is a service provided by Google. Google utilises the data collected to see how our visitors use our website, and to prepare reports on its activities and share them with other Google services.

Google may use the data collected to contextualize and personalize the ads of its own advertising network. Personal data collected: Cookie and Usage Data.  Find Google’s privacy policy here.

Cancellations & Refunds

Cancellations are no fun for anyone and affect us greatly.

Cancellations more than 60 days prior to the start of booking and with good reason then happy to give a credit for a stay at a later date.

Cancellations less than 60 days prior to start of booking forfeit the 20% deposit already paid.

Cancellation within 30 days prior to start of booking incurs a 50% cancellation fee of total package.

Cancellation less than 7 days prior to the start date of booking incurs a 100% cancellation fee for accommodation.

We strongly advise guests to have Travel Insurance cover to protect themselves against unexpected changes to their travel plans and in the case of any injuries.